Customer Testimonials

Olly via email March 24

Just a brief email to thankyou both for my Reilly, what a bike!  I’ve managed to escape for a couple of rides and the bike is incredible.  It’s so forgiving, comfortable and fast.  I didn’t think I’d be able to notice such a big change from my Giant, but I couldn’t have been more wrong.  I greatly appreciate the effort that went into matching my fit. 

The build of the bike is technically sound, not a groan or squeak, something I have never experienced on any bike, please extend my thankyou to the guys in the workshop, they did a fantastic job.

From the start it was just a genuine pleasure dealing with Reilly, it’s rare to speak with people who unequivocally have their customers best interest, I’m already recommending you to people around the world.

All the very best,  I’m over the moon to part of the Reilly team.

Stuart via email Feb 24

I bought a Reilly Spectre 5 years ago and have loved every minute riding it.  It fits me like a glove, eats up the miles, and is just perfect for the type of riding I do.  It's my only road bike so I ride it through the winter muck with mudguards and lights, then strip it down for faster riding in the summer.  I completed my first Paris-Brest-Paris on it last year and it was faultless, and I fully expect to do it again in 2027 on the same bike.In lieu of not needing to buy a new bike as Ti frames last so long, the least I can do is say Thank You!

Jeremy via Trustpilot Jan 24

Great Service! I responded to a Christmas offer of 2 Reilly carbon bottle cages for the price of one - a great offer as I wanted them for my new Spectre, so it save me £25! Then, to cap that, they arrived in 24 hours using next day delivery. Very impressive. I love my Reilly and Reilly service!

Alex via Google Aug 23

"I am super happy with my new T325 Reilly titanium frame. A beautiful smooth and fast ride, feels far superior to my previous Litespeed. Reilly have been an absolute pleasure to deal with. Extremely efficient, excellent communication. Phil in particular has been great."

T via Google

"Great bike, great service, great people."

Matthew via Google

I was lucky enough to have a friend who’d purchased a Reilly a few years back, so didn’t feel the need to test ride, being of a similar height. I ordered a Titanium Gradient from the website.
First off if you order a Reilly direct, you can be confident that they’ll keep you informed throughout the sourcing of the components and building of the bike. Phil phoned and emailed on a number of occasions to check on specific items and give me updates. The bike arrived and was well packaged without any visible scratches etc. However on closer inspection the rear mech hanger had been bent. A quick email with photos of the offending item to Phil and a new one was dispatched the same day. That’s excellent customer service. The bike itself is a thing of beauty, built with care. It’s very comfortable to ride but still provides the stiffness you need when putting down power. I can’t wait to take it on some multi day bike packing adventures. Highly recommend the product and the team at Reilly Cycle Works.