Delivery and Returns

We offer bespoke bike builds so delivery time depends on your components.  Once you have placed an order our sale team will call you to confirm your place in the build queue and the proposed delivery time.
Generally, we hold stock on all our frames in all sizes.  Subject to frame finish, we can usually turn frameset orders around in a timely manner. Once you have placed an order our sale team will call you to confirm the proposed delivery time.

Shipping is FREE to mainland UK. We use Parcelforce 48 hour service for bikes and Parcelforce 24 hour service for framesets.

Overseas shipping will be charged at cost. Indicative shipping costs are shown at checkout but we use an agent to calculate the most cost effective courier service from UPS, FedEx, DHL and many others. Our sales team will contact you to confirm exact shipping costs and times.


Returns Policy

Your deposit is fully refundable if the bike build hasn’t been started by our workshop. Thereafter, cancellation may be subject to a restocking fee.

Custom frame finishes are non-refundable.

To make sure you opt for the best bike for you, why not Book A Demo ride here