Customer Testimonials

Jeremy via Trustpilot Jan 24

Great Service! I responded to a Christmas offer of 2 Reilly carbon bottle cages for the price of one - a great offer as I wanted them for my new Spectre, so it save me £25! Then, to cap that, they arrived in 24 hours using next day delivery. Very impressive. I love my Reilly and Reilly service!

Alex via Google Aug 23

"I am super happy with my new T325 Reilly titanium frame. A beautiful smooth and fast ride, feels far superior to my previous Litespeed. Reilly have been an absolute pleasure to deal with. Extremely efficient, excellent communication. Phil in particular has been great."

T via Google

"Great bike, great service, great people."

Matthew via Google

I was lucky enough to have a friend who’d purchased a Reilly a few years back, so didn’t feel the need to test ride, being of a similar height. I ordered a Titanium Gradient from the website.
First off if you order a Reilly direct, you can be confident that they’ll keep you informed throughout the sourcing of the components and building of the bike. Phil phoned and emailed on a number of occasions to check on specific items and give me updates. The bike arrived and was well packaged without any visible scratches etc. However on closer inspection the rear mech hanger had been bent. A quick email with photos of the offending item to Phil and a new one was dispatched the same day. That’s excellent customer service. The bike itself is a thing of beauty, built with care. It’s very comfortable to ride but still provides the stiffness you need when putting down power. I can’t wait to take it on some multi day bike packing adventures. Highly recommend the product and the team at Reilly Cycle Works.